What does it take to be a leader? Each of us has a different idea of who is a good leader, for example, Richard Branson, Barack Obama, or Nelson Mandela? What makes them different? In a research project carried out by Franklin Covey, 54,000 people were interviewed and asked to identify the essential qualities of a leader. Perhaps not surprisingly, [...]
The DISC model can help you improve the work environment. A DISC profile assessment is a highly validated tool and utilises tested methods that, if implemented correctly, can benefit both your business and your employees' well-being in the workplace. DISC profile assessments offers a quick and easy way to learn more about the personality of your employees, and it also [...]
Effective communication is desirable at all levels of an organisation, whether it comes from top management or the shop floor. It's a reliable sign of efficiency, with staff always knowing what they're doing and why. A sound system of communication makes everyone accountable for their work and behaviour, resulting in better relationships between co-workers. When lines of communication within an [...]
Employers might be gratified to know employees are happy or satisfied in their work, but they should aim higher than that. The term employee engagement refers to staff who are emotionally invested in their job and feel part of something worthwhile. Their behaviour is consistently positive and driven. Benefits of Employee Engagement The importance of employee engagement in the workplace [...]
Competencies include a range of soft and hard skills affecting how an individual performs in their job and how they actually perform work. Hard skills (ie. technical skills) are often scrutinised when making promotion decisions, but soft skills are vital for good leadership. A manager must show a range of competencies in order to succeed in their role because mastering [...]
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