Having a diverse and engaged workforce is key to fostering innovation, creativity, and growth in the ever-evolving business landscape. Emphasising emotional insights in your management style can create a culture of inclusivity and engagement. Here's a look at 10 ways [...]
Diversity and inclusion (D&I) are two of the most important aspects of any successful business. A diversity-focused workplace can benefit from increased creativity, improved customer service, and a better understanding of different cultures. But how do you ensure that your [...]
How handy was it to step out from your office cubicle and invite a coworker to a brief meeting? You can meet with any of your team members one-on-one during the day. Whenever someone on your team encountered a problem, [...]
Customer service is an important aspect of a business. Research shows that 92% of consumers would likely repurchase from a brand after receiving a positive customer service experience. Another 78% said excellent customer service would make them forgive a business [...]
People undoubtedly work better together when they understand the way that their colleagues function. A DISC profile is an excellent way of enabling teams to build this type of mutual understanding together. By outlining what is important to people and [...]
The pandemic has forced companies to make adjustments on the fly in order to continue operating. The immediate response in many cases was a shift to remote work. But now that health protocols are easing up, company leaders are considering [...]
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