DISC Flow® Blog

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DISC Flow® Blog2019-10-03T14:49:06+01:00

Articles that empower HR professionals, management consultants, and executives

How to use DISC to Support Diversity and Inclusion

Diversity and inclusion (D&I) are two of the most important aspects of any successful business. A diversity-focused workplace can benefit from increased creativity, improved customer service, and a better understanding of different cultures. But how do you ensure that your organisation embraces it?    One way to do this is [...]

Customer Service Team Guide: How to Hire and Manage in 2022 and Beyond

Customer service is an important aspect of a business. Research shows that 92% of consumers would likely repurchase from a brand after receiving a positive customer service experience. Another 78% said excellent customer service would make them forgive a business if it made a mistake.  Businesses know that making customers [...]

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