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DISC Flow® Blog2019-10-03T14:49:06+01:00

Articles that empower HR professionals, management consultants, and executives

Customer Service Team Guide: How to Hire and Manage in 2022 and Beyond

Customer service is an important aspect of a business. Research shows that 92% of consumers would likely repurchase from a brand after receiving a positive customer service experience. Another 78% said excellent customer service would make them forgive a business if it made a mistake.  Businesses know that making customers [...]


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