10 Ways Emotional Insights Help You Build a Diverse, Engaged Workforce
Having a diverse and engaged workforce is key to fostering innovation, creativity, and growth in the ever-evolving business landscape. Emphasising emotional insights in your management style can create a culture of inclusivity and engagement. Here's a look at 10 ways [...]
How to use DISC to Support Diversity and Inclusion
Diversity and inclusion (D&I) are two of the most important aspects of any successful business. A diversity-focused workplace can benefit from increased creativity, improved customer service, and a better understanding of different cultures. But how do you ensure that your [...]
The Do’s and Don’ts in Handling Your Remote Team
How handy was it to step out from your office cubicle and invite a coworker to a brief meeting? You can meet with any of your team members one-on-one during the day. Whenever someone on your team encountered a problem, [...]
Customer Service Team Guide: How to Hire and Manage in 2022 and Beyond
Customer service is an important aspect of a business. Research shows that 92% of consumers would likely repurchase from a brand after receiving a positive customer service experience. Another 78% said excellent customer service would make them forgive a business [...]
DISC Profile Solutions Explained
People undoubtedly work better together when they understand the way that their colleagues function. A DISC profile is an excellent way of enabling teams to build this type of mutual understanding together. By outlining what is important to people and [...]
What Are the Key Skills Modern Leaders Need in the New Hybrid Age?
The pandemic has forced companies to make adjustments on the fly in order to continue operating. The immediate response in many cases was a shift to remote work. But now that health protocols are easing up, company leaders are considering [...]